We needs to collect, process and store your data to enable an efficient and legally compliant delivery of services and products to you (all users).
We may hold your data for as long as it’s legally required and to enable us to maintain your account. User can request to delete their personal data from our system, please refer to the “User access and choices section” of the policy for details.
We take security of user data very seriously and take appropriate steps to keep it secure. At no point we will sell your personal data to another company.
The user data is saved on secured dedicated servers in United Kingdom. With industry level security and firewalls to stop any external threats accessing information. The information is accessed by the us and our IT services providers (Tech Developer Ltd) in European Economic Area (EEA) and outside of EEA, to ensure that the website runs smoothly and to carry out administrative tasks. To provide certain services, such as, repeat prescription requests and EPS nomination, we will need to share your personal details with your GP surgery. By using this website and our services, you agree to the collection, storing and processing of your personal data by us. Also, we may host carefully selected third party service provider on our website, such as online doctor providers and vaccination booking providers. If you decided to use these service, your personal data will be shared with them to enable them to provide you with the service.
We take the security of your personal information seriously. When you enter sensitive information, we encrypt the transmission of that using secure socket layer technology (SSL). We do not store any credit or debit card information. Payments are processed via a third party payment provider that is fully compliant with Level 1 Payment Card Industry (PCI) data security standards. Any payment transactions are encrypted using SSL technology. We follow generally accepted standards to protect your personal information submitted to us. We take at least a monthly backup of the data stored on our system and is store in UK based dedicated servers.
Under no circumstances will we make your personal data available to a third party company for sale. Your data is used to provide products and services to you.
We follow generally accepted standards to protect your personal information submitted to us. Due to the nature of digital information transmission, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
As a user, under the GDPR rules, you have the following rights over your data that we store and hold.
If you wish to subscribe to our newsletter(s), you can do at the time of registration. We will use your contact details to send the newsletter and other relevant materials that we believe are of benefit to you.You may choose to stop receiving our newsletter by sending us an email request.
Our website may contain links to other 3rd party websites. The privacy policies of these third party websites will differ from that of ours. It’s your responsibility to read the privacy policy and rules for any 3rd party websites that is linked to us. Your information is governed by their privacy policy. We recommend that you read privacy policy of any 3rd party website before submitting any personal information.
We ask our customers to provide us with feedback in the form of rating and a comment about their experience. This information will be displayed on our website, with the customer first name, in the form of a testimonial. If you wish to update or delete your testimonial, you can request this by emailing us.
This website includes social media widgets and buttons which are linked to our accounts on the respective social media platforms. These platforms are governed by their own set of privacy policies and terms of use, please check before using any of these platforms.
A cookie is a small text file that is stored on your computer when you open our website. The information we collect through the cookies is used to find out about your preferences and making your browsing experience more personalised. Please refer to our Cookie policy for details.
We reserve the right to make changes to this privacy policy at any time to reflect the way we handle data at our organisation.
We welcome any questions, comments and requests about this privacy policy and you can reach us on our contact details below.
